Designer working at a desk with graphic design programs on an old CRT monitor
Designer working at a desk with graphic design programs on an old CRT monitor
Designer working at a desk with graphic design programs on an old CRT monitor

Creative Services

Brand & Identity

Identity systems that stay consistent everywhere they appear.

Digital & Web

Screens designed to convert, not only to look good.

Content & Strategy

A point of view, made visual.

Photography & Visual Production

Real cameras when it counts, AI when it's faster.

Print & Publishing

Ink on paper, sized and prepped to ship.

Physical & ENvironmental

Brand elements you can pick up, walk through, and wear.

Common Questions

Before you ask

The questions every prospect brings to the first call. Pricing and scope are defined post-discovery.

What's your typical timeline from kickoff to delivery?

Small projects run 2–4 weeks. Medium projects run 5–8 weeks. Large projects run 9 weeks or more. The project workflow above has the full phase-by-phase breakdown with buffer periods built in between stages. Real timelines get locked in the SOW after discovery.

What does Strategy Labs need to get started?

After the SOW is signed and the 50% deposit is paid: (1) all brand assets, references, and existing brand guidelines the client has, (2) a confirmed primary contact and the full approval chain on the client side, (3) any existing research, strategic context, or competitive material that informs the project. The team sends a tailored intake form to capture what's still missing.

How many rounds of revisions are included?

2 rounds included per project across all services, unless otherwise noted in the SOW. Additional rounds are billed as a change order at the standard hourly rate.

What happens if we reach the final round and still aren't aligned?

The SOW includes a deemed approval clause: once work is presented, written approval (or 5 business days of silence) closes that phase. If alignment hasn't been reached after the included 2 rounds (or more if noted in the SOW), additional rounds happen as a change order at the standard hourly rate. If a project stalls for more than 30 days for client-side reasons, the right to stop work clause kicks in and a restart fee applies on resumption.

Will we receive working files (AI, source fonts, etc.), or just final exports?

Final exports are included by default. Source files (Illustrator, InDesign, Figma, etc.) are available as an add-on for an additional fee, scoped per project. Source fonts can only be shared where the license permits redistribution; otherwise the client purchases their own license. Service-specific exceptions are noted in the relevant section.

Do we own the work outright after delivery?

Yes. Final approved work transfers to the client on final payment. Pre-production work, alternate concepts not selected, and any AI training assets or prompt history remain with the agency as production records.

Tell us what you're building.

Start with one discover conversation. We'll map the work, the scope, and what it takes to ship.

Our Mission

Become the agency your CFO LOVES.

As former leaders of in-house marketing departments at big brands, we know something other agencies don't: your business goals should determine your marketing KPIs, not the other way around. Like business consultants who are members of your team, we do more than drive media revenue. We make a real impact on your P&Ls.

What does it feel like to have confidence in your marketing investment?

Strategy Labs brand pattern

Our Mission

Become the agency your CFO LOVES.

As former leaders of in-house marketing departments at big brands, we know something other agencies don't: your business goals should determine your marketing KPIs, not the other way around. Like business consultants who are members of your team, we do more than drive media revenue. We make a real impact on your P&Ls.

What does it feel like to have confidence in your marketing investment?

Strategy Labs brand pattern